Get in Touch
Have questions about our trading bots? Need technical support? Our team is here to help you succeed.
Send us a Message
Contact Information
Technical Support
Our technical support team is ready to help you with any issues or questions about your trading bots.
Sales & Partnerships
Interested in enterprise solutions or partnership opportunities? Get in touch with our business development team.
Response Times
• Technical issues: Within 2 hours
• General inquiries: Within 24 hours
• Sales questions: Within 4 hours
Frequently Asked Questions
Quick answers to common questions about our trading bots
How secure are my API keys?
Your API keys are encrypted using military-grade AES-256 encryption and stored securely. We never store keys with withdrawal permissions and recommend using trading-only permissions.
Can I customize the trading strategies?
Yes! Each bot comes with extensive configuration options including risk parameters, trading pairs, position sizing, and strategy-specific settings.
What exchanges do you support?
We currently support Coinbase only - more exchanges coming soon.
How much capital do I need to start?
You can start with as little as $100, though we recommend a minimum of $500 for better diversification and risk management across multiple trading pairs.
Can I stop or modify a bot while it's running?
Absolutely! You can pause, stop, or modify any bot's settings at any time through our dashboard. Changes take effect immediately.